Do I have to let you know ahead of time that we are doing
No, all we need is your "Master Order Form" faxed or emailed back to us 14
calendar days prior to your delivery date.
Can I get order forms and a package sent to us?
Yes, please call or email us with your name, organization, address,
city, Postal Code, telephone number and the total number of "sell
How much time should we give to sell?
We recommend you leave your sell time open for 2 weeks, then pick
your delivery time and date for 14 calendar days after that.
When is the best time for delivery?
Again, we recommend between Monday and Friday at the end of the
business day, giving a 1-hour for pick up. An example, if the day care
or school ends at 3:30, book us to drop off at 3:15 and have all the
orders picked up by 4:15. If your practice or meeting ends 7 pm, book a
time for 6:45.
What do I do with the Master Order Sheet?
You can scan and email it to us, drop it off to our office at 605 Kumpf Drive in Waterloo or
fax it to 519-725-3307. We will call you back to confirm the delivery
date, time and location. If you have not had a call back from our office
within 1 business day of placing an order, please call us to confirm your
order at: 1-800-663-5694 ext. 235 or local at 725-4110 ext. 235.
If we have sold enough to qualify for the bonus, what do we
On your master order form please deduct this from your net sales.
For free delivery or to qualify for a "bonus", is it
the total amount that we collected or the amount that we pay to you?
It is the total that is paid to JD SWEID FOODS on your "Master"
When do we give you the cheque for the order?
The order is COD, cheque made payable to "JD SWEID FOODS", given
to the driver.
What do we do if we do not qualify for free delivery?
The product will either need to be picked up or call us and we will
let you know how much delivery will cost.